You will receive shipping information via email when we have an update on your order. Please ensure you carefully enter your email address when checking out as we may not be able to contact you otherwise.
We aim to ship products on the same day we receive your order, however this is not always possible due to constraints of our shipping supplier. You will receive an email when your order ships from our warehouse. We will contact you directly if there are any problems shipping your order. Our courier usually picks up orders at 12pm. Therefore orders placed after 12pm will ship next business day.
Delivery times indicated on the shipping descriptions are a delivery target but cannot be guaranteed. We endeavour to deliver your products as fast as possible but delays may occur.
We regret we cannot ship orders during the weekend. This is because courier services only collect from our warehouse on business days (Mon-Fri). If you place an order during the weekend or a public holiday, your order will ship on the next business day (usually Monday morning).
Free Shipping Eligibility
To be eligible for free shipping, you must spend a minimum of $20.00 in a single transaction*. Free shipping orders are shipped next business day.
*Rural addresses are excluded from this offer.
Expedited shipping is a premium service offered to customers that wish to receive their products sooner. Orders are shipped same day if ordered before 12pm.